FAQ - Frequently Asked Questions
Please click on the question to see the
answer, or simply scroll down to browse.
How long does it
take to register a domain name?
How long
does it take to set up a hosting account?
What are Naming Authority fees?
Do you have a Reseller
Program?
Why register a domain name?
What are Virtual Servers?
What is E-mail Redirection?
What is Web Redirection?
What can I use a Web Site
for?
How much Web space do I need?
How much does designing and developing a Web site cost?
Who can design and develop my Web Site?
How do I get my Web site on the Internet?
How do I get (more) people to visit my Web site?
How
can I use formatted forms on my Web site and have the details emailed to me?
What are POP3 Mail boxes?
What are Autoresponders?
Why should I use 1st Class Hosts?
What geographical areas does 1st Class Hosts cover
Domains are registered instantly once your
payment has been processed. Back to
top
How
long does it take to set up a hosting account?
Hosting is normally set up instantly once your payment is processed. Once its setup you will receive an email with all the details you need to start using your hosting space straight away! Back to
top
These are fees to keep your Domain name current. When you order a new Domain you
normally have to pay the naming fees for the first two years and thereafter every year to
ensure that the domain name remains yours to use. Back to
top
Not currently.
Back to top
There are many reasons for registering your own domain name. The main reason is
to add credibility to your business. Very few people will ever view your Internet Business
as serious, without your willingness to take this step to present yourself as a
professional. The second reason is increased sales. In reality this is merely a result of
increased credibility. The buyers perceived impression of your company can only be viewed
as professional when you have your own Domain name.Owning your own Domain, gives you more
control. Should you decide to change your Internet access account, it's a simple
transition. Your Web Site and email addresses will not change. You can use email addresses
such as webmaster@yourdomain.com, sales@yourdomain.com, or editor@yourdomain.com. Suddenly
your company takes on a more professional and larger appearance. Back to
top
A virtual server is simply a computer, permanently connected to the Internet,
which holds the details of your Domain and your email/web site. They also have several
features/advantages over 'free web-space' including the ability to sell products and
services by credit card directly from your Web site. Back to top
This is a service whereby E-mail addressed to any person, or department, at your
Domain is redirected to any other email account. Our 'Domain Registration' service
includes FREE E-mail forwarding of an unlimited number of Domain based
E-mail addresses to a single email address. Back to top
Web redirection means accesses to your Domain Name can be redirected to any
'free' web space that your Internet Service Provider might provide. When someone types in
your Domain name, they will see a page come up saying that they are being automatically
transported to your site, and then your Web site in your free web space will appear. This
service is FREE if you purchase our 'Domain Registration' package. Back to top
Having a presence on the Web gives you the opportunity to present your company
and its products and services to a world wide audience 24 hours a day, 7 days a week, 365
days of the year.
Many companies now use the Web to help support their products and services, so
it is possible, for instance, to obtain the latest updates to software etc., by directly
downloading them into your computer from the manufacturers’ Web site. Depending upon
your business, you might consider providing a similar service of your own. Many such
software oriented companies also allow users to download demonstration copies of their
programs from their Web site.
You can use you Web Site simply as an on-line brochure, but one that is
interactive and can accept queries, that are sent to you via E-mail. You can also use your
Web Site to take orders via credit card, conduct research, display a photographic
portfolio, update documentation or help files for your products etc. Back
to top
How much Web space do I
need?
This really depends on the combination of facilities that you want to see on
your Web Site. Much is dependent on the number, size and quality of any images you require
to have available. If you require a facility allowing users to download files etc. then
obviously this will also take more space. 1st Class Hosts can supply any amount of space
on request but most web sites do not need more than 100 megabytes. Back to
top
How much does
designing and developing a Web site cost?
Not as much as you might expect! But naturally
the cost varies with the size, complexity and features required. We can can
produce a web site for a fixed fee. Please Contact Us
for more details. Back to top
We can! We design and develop Web Sites and can
produce anything from a single Web Page, through a basic Web Site to a complete
Web Site using photographs, images, animated graphics, input forms, frames,
maps, secure payment via credit card etc. Please Contact
Us for more details. Back to top
How do I get my Web
site on the Internet?
Once designed and developed a Web site needs to be 'uploaded' to the Internet.
This can be done either from within programs like FrontPage or using an 'FTP' File
Transfer Protocol program. There are many of these available (sometimes for free
evaluation) from various place on the Internet. Try searching for 'FTP software' in a
search engine or directory. Back to top
How do I get (more)
people to visit my Web site?
Once your Web site is designed, developed and uploaded to the Internet, then
there is one final task to be accomplished and that is publicity. Just putting an Web site
on the Internet does not guarantee that people will find it. In fact unless you actively
publicise it, its is unlikely that anyone will ever find it. You can publicise it in a
number of ways: firstly include it (and your E-mail address) on all your company
stationery, business cards, with compliments slips etc. If your company advertises in
paper-based publications, then include your Web site (and E-mail address) within the
adverts too. You should submit your Web sites details to all the major Web Search engines.
We have a Web Site Promotion service which, for a fixed fee, will submit your
sites details to 1000 search engines and directories. Please
Contact Us for details. Back to top
Use one of the free scripts we supply when your domain is hosted with us. Back to top
POP3 mail boxes allow you to separate out your email into different departments
or people. We can provide an unlimited number of POP3 mail boxes for each Domain that we
host. You can access a POP3 mail box using all the standard email programs (e.g. Outlook,
Netscape, Eudora). Back to top
An Autoresponder sends an email automatically when an email is sent to it. You
can use this feature to send out product or service details when a potential customer
sends an email to a specified email address. We can provide an unlimited number of
Autoresponders for each Domain that we host. Back to top
Why should I use 1st
Class Hosts?
Click here to see why we are
a cut above the rest! Back
to top
What geographical
areas does 1st Class Hosts cover?
In terms of our Internet-related services, we cover the entire world! The reason
being that we do not need to be physically located anywhere near our customers, as we are
all connected via the Internet. Back to top
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